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FAQ



We’re here to help. Be it product tips and tricks or technical help, if you need us for any reason, we urge you to reach us: 0208 5980498, or hello@smartpanda.co.uk.

 

Smart Panda

Customer Service

Telephone: 0208 5980498

Email: hello@smartpanda.co.uk

 

Career Enquiries: careers@smartpanda.co.uk

Press Enquiries: press@smartpanda.co.uk

Marketing Enquiries: marketing@smartpanda.co.uk

Wholesale Enquiries: wholesale@smartpanda.co.uk

Affiliate Enquiries: affiliate@smartpanda.co.uk



Why a Smart Panda?

Good question! A panda is a powerful animal that inspires tranquil strength and determination. The essence of these attributes is embodied in our products, through smart design, productivity and a positive outlook on life.

 

What is the exact size of your Magnetic Whiteboards and will it fit on my fridge?

Our current range of magnetic whiteboards (Weekly, Monthly, Planner & Reward) all measure 30cm x 43cm. They are designed to fit snugly on the vast majority of all fridges, including those with curved surfaces.

 

How do I return an item?

We have a no quibbles return policy. If you are not satisfied within the first 30 days of your purchase, we will accept a return and process a refund. See further details.

 

Do you provide custom design whiteboard orders?

We are able to assist with large quantity custom orders on a case by case basis. Get in touch with us at wholesale@smartpanda.co.uk .We look forward to hearing from you.

 

Where do I direct press enquiries?

You can contact us here: press@smartpanda.co.uk.

 

What payment methods do you accept?

Smart Panda accepts PayPal, Apply Pay and all major credit cards: American Express, Visa, Mastercard.